With Bigin, small businesses can now manage their customer relationships more easily than ever.

Pipeline-centric CRM built. With the option to create multiple pipelines with fully customizable stages, Bigin empowers small businesses to run their distinct customer operations inside their CRM. Bigin's pipeline view allows users to see their customer information in the most visually engaging way, and extend it to the entire customer journey. 

James work with clients is not based on one-off deals, but is more often a long-term relationship of software implementation, followed by subsequent tweaks and additions to their system. Luison uses the standard pipeline with the following stages to track the progress of each deal: qualification, proposal/price quote, in-progress, paid-in-advance, and finally, paid-in-full. A quick look at the Kanban View of this pipeline lets him see the amount of revenue in individual sales stages. Similarly, Luison uses a different pipeline for his suppliers, software developers that he works with for specific enhancements to his offerings. The pipeline stages for suppliers are as follows: inquired (to denote whether he has made inquiries about their availability for tasks), proposal received (when he's received a price quote for tasks), In-progress (to denote acceptance of the quote and tasks in progress), invoice-received (to denote receiving an invoice for the completed tasks), and payment-made (to denote payment made to the supplier for the completion of tasks).